19 Oct


In this article, we will clearly tell you the different ways you can solve the HP color laserjet pro MFP m479fdn problems.

The printer does not pick up paper or misfeeds

This problem may arise due to the following conditions

  • The paper is not loaded correctly
  • Paper guides are not correctly set for the tray
  • High or low humid environments
  • Excess static builds up on paper
  • Dirt, worn, or damaged rollers

This issue gets resolved once you solve any of the above issues

Solve problems sending or receiving faxes

If you are facing issues regarding Fax sending or receiving, here are the steps that you need to follow

Control panel displays a "Ready" message without any attempt to send a fax

Solution 1- Check the fax operation log for errors:

  • Swipe the tab at the top of the monitor down to open the dashboard from the home screen on the printer control panel
  • And then click the Setup button
  • Scroll and tap Fax Setup, then press Reports
  • Tap and then tap Print Fax Files

Solution 2:

  • Make sure that the mobile is hung up when there is a connection between the printer and the device

Solution 3:

  • Disconnect the fax and printer from all other boards

Solution 4:

  • Connect the phone cord in the wall between the printer and the phone jack and give the fax again

Unable to use the speed dials

Solution 1:

  • Ensure the authenticity of the fax number

Solution 2:

  • Switch on the Dialing Prefix option if an external line needs a prefix
  • Follow these steps to enable the dialing prefix option: swipe the tab at the top of the screen down to open the dashboard from the home screen on the printer control panel and then click the Setup button.
  • Scroll and tap Fax Setup, then click Preferences.
  • Scroll to the dialing prefix and click it, and then tap it.

Note that when the Dialing Prefix option is in switch on condition, send the fax manually to send a fax without a prefix.

For further queries regarding HP Color LaserJet Pro MFP M479fdn Setup, contact the customer care team @

 +1-844-876-5110.


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