HP OfficeJet Pro 6970 Printer Troubleshooting
HP office jet pro 6970 model is well known for the Print Quality, low running cost, Instant ink subscription service and much more. Start printing if you are using this model.You may receive error messages or the screen. Try fixing it using the appropriate troubleshooting methods
New users can read, understand 123.hp.com/setup 6970 guidelines to start the setup
What are the Common Errors that Popup?
Errors are many and include
- Printing error
- Scan error
- Cartridge alignment issues
- Software failure
- Jammed or stuck papers
- Connectivity issues
Printing Error
- validate and verify the print settings, if you do not receive print outs
- Load the paper properly into the Paper input tray
- Do not set multiple print jobs at the same time
- Print a test document to verify the print settings
- Clear the stuck papers inside the printer compartment
Cartridge Alignment Issues
- Power off your device
- Open the cartridge access door
- Check the cartridge alignment. You can refer the manual to identify the exact cartridge slot
- Match the color codes to identify the cartridge
Scan Error
- Verify the scanning software and the scan settings
- Use the print and scan doctor tool. It's the option, Fix scanning that helps to troubleshoot and check the scan issues
- Ensure to load the paper properly, if you prefer using the scanner glass
- Verify that your device is not affected with power issues
Software Issues
- Update the printer software regularly
- Check if the automatic software settings are available on your device if so enable it to receive automatic software updates
- Uninstall the existing software and try installing it once again
How to Fix the Connectivity Issues?
- Check the network driver software
- Disconnect the connection and try connecting it back again
- Do not use wrong network credentials
- Print a network test page
If you need assistance to start 123.hp.com/setup, troubleshoot errors, contact our Printer customer support +1-844-876-5110
